>Apparently there was a big hubub with Travelers in the news. Some agents were giving kickbacks to those that pointed their customers in the direction of Travelers instead of the competition. Whereas many businesses and individuals were paid more money then they would have paid otherwise if the insurance agent did their job and fit the individual to the company / plan.

Travelers apologized but did not accept any wrongdoing, in that they did not condone the unacceptible behavior of these representatives.